Call your ISP's technical support department. Many ISPs set a default username and password for their routers. If you didn't change the username and password. Change of Password for your username is a two steps process. In step I, you have to change the password for your account at our Web-Self Care Website. Change your broadband router's configuration password to one that's more Most of us use the default router provided by our ISP (Internet.
Your Internet service provider (ISP) requires a username and password to If you didn't change the username and password, your ISP can provide the original information. How do I reset my password if it won't connect to the internet?. Solved: Trying to sort out my elderly mother's router to add a new device. She had changed the pre-set wifi password but forgotten her new one. If you forgot or lost the password that you use to connect the Internet (With ADSL or other ISP account), you still have a chance to recover it, if this password is.
Step 4. Scroll down to the WAN section of the page. In the Username field type in the username as given by your Internet Provider. In the Password field type in.